Why choose us for your Property Management?

We are committed to providing the best service to our Landlords by selecting the best quality tenants, achieving the maximum market rental, maintaining your property in excellent condition and providing you with prompt, personalised service at all times.

We don't believe just collecting your rent is managing your property. It's about maximising your return and protecting your asset. Our property management team will conduct thorough, regular property inspections, detailing the condition of your home, and guide you on how to maintain the property in a manner that will maximise your rental return and the long term value of your asset.

Our team of property managers provide the highest level of service and support to home owners and tenants. Your property will receive personal attention from our hand-picked, experienced team with a single point of contact to eliminate the usual run around most landlords experience. We provide good old fashioned personal service, supported by the latest technology and systems, giving you the best of both worlds.

What are property condition reports?

The Entry Condition report outlines the condition of the property at the beginning of the tenancy and is used when the tenant vacates to ensure that the property is left in the same condition.  It is prepared prior to the tenant moving in and many photos are taken and recorded on file to compare with the exit condition of the property.  Once the tenants return the keys to the property, a final inspection will be completed and an Exit Condition report prepared and compared with Entry Condition Report.

What is a Routine Inspection?

Routine inspections are conducted after a tenant takes possession of the property and are conducted 1 month after new tenancy and then every three months.  These inspections are essential to ensure that your property is being maintained to an acceptable standard and to identify any maintenance that may be required.   A copy of the routine inspection report is forwarded to you after each inspection and should it be necessary, a member of the Property Management Team will contact you to discuss items noted on the report. 

What is a database check?

Database checks are conducted on all tenants applying for a property through A1 Realty Wide Bay Burnett.  The two main databases used by Real Estate Agents in Australia to lodge and check bad tenants are Tenants Reference Australia (TRA) and TICA, A1 Realty Wide Bay Burnett use TICA.  Agencies that use these databases submit tenants that have defaulted in some way, this can greatly reduce your chances of getting a tenant with a previous bad rental history. 

How do tenants pay their rent?

Tenants have several options to pay their rent, leaving no excuse for late payments.

- By cheque or money order

- Internet Banking through their chosen financial institution

- Direct debit from their nominated bank account, we will supply the tenant with our account details to arrange an automatic transfer. 

- Cash

- Eftpos 

What happens when a tenant stops paying rent?

When a tenant falls behind in their rental payments they are issued with a notice of breach advising them that they are behind and requesting that they rectify the problem. If this is not done within the required time period then a termination notice is issued requiring that they vacate the premises. 

When does the rent money get paid into my account?

Twice monthly all monies held, unless instructed otherwise, is paid to you by way of direct debit to your nominated bank account or by cheque. A statement is issued at the same time outlining the debits and credits for that month. 

Our Expectations as your Property Manager

We expect our properties to be well maintained.  We recommend a building report for each property be provided at the start of a management lease, this report should be kept current and updated every 2 years.  This report may help satisfy issues with your insurance company. 

If you neglect minor repairs, this can often lead to major repairs and expense.

Smoke alarms must be compliant and checked regularly.  Each smoke alarm must be checked prior to a new tenancy commencing or a renewal of a tenancy.


Your property must be fit to live in and in a good state of repair.  If our property manager recommends maintenance on your property and you do not agree and it is a safety issue, you are in breach of your management agreement.


Your property must be fully insured for Landlord Insurance for the building and any fittings and/or contents and public liability insurance.